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About Skimium

Customer satisfaction survey

In order to satisfy customers' expectations as best we can, last season put into place a customer satisfaction survey.

We sent this survey to all our customers when they returned from their holiday. The results enable to know what is going on in-store in order to improve services season after season. 

What do our customers think about ?


  • 98,36 %   are satisfied with the website. 
  • 94,32% state that they received a quality service from our stores.

Our stores carefully chooses its partner stores in order to guarantee a quality service. Our customers globally appreciate the quality of the welcome they receive from our stores :

  • 93,63% say that they were warmly welcomed when they vivited our stores.
  • 96,30% say they were treated by competent professionals.
  • 97,76% found the stores easily.

Next season

  • 93,45% of our customers are willing to use the website again for their future rentals.
  • 97,26% would recommend us to a friend.

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Your personal details will be stored on a database allowing you to manage your customer account and for the use of SKIBREAK SAS and the SKIMIUM store with which you made your booking. These details may also be used by DECATHLON SA and its subsidiaries (Skibreak is a member of the DECATHLON Network). To find out more about the DECATHLON Network, please visit You may also view our data protection policy by following this link.

Your details may also be used for marketing and statistical studies, quality control of our products and services and, subject to your prior consent, to send you offers matching your sports preferences. In accordance with the data protection act of 6 January 1978 and later modifications, you have the right to access, edit and delete your personal details by emailing or by accessing "My account" at